Privacy Policy

Last Updated: January 2026

Siteready ("we," "us," "our," or "Company") operates the website luxacr.com and provides diagnostic construction cleaning services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and request our services.

1. Information We Collect

We collect information in the following ways:

Contact and Inquiry Information

When you submit a project-intake form, request a diagnostic assessment, or contact us via email or phone, we collect:

• Your name and company name (if applicable)
• Email address and phone number
• Project location and property details
• Description of construction cleaning symptoms and site-readiness concerns
• Timeline and occupancy requirements
• Any attachments, photographs, or documentation you provide

Website Usage Information

We may automatically collect certain technical information when you visit our website:

• IP address and browser type
• Pages visited, time spent on each page, and referral source
• Device type and operating system
• Approximate geographic location (city/region level)

Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site performance. These may include:

• Session cookies (temporary, deleted when you close your browser)
• Persistent cookies (remain on your device to remember preferences)
• Analytics tools to measure website traffic and user behavior

You can control cookie settings through your browser preferences. Disabling cookies may limit certain website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiry, schedule diagnostic assessments, provide cleaning recommendations, and deliver occupancy-readiness reports.
• Communication: To send project updates, diagnostic findings, timelines, and follow-up correspondence via email or phone.
• Diagnostic Analysis: To map construction defects, document site conditions, and create annotated remediation plans specific to your property.
• Website Improvement: To analyze user behavior, optimize site performance, and refine our service offerings based on common site-readiness problems.
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations in Egypt and other jurisdictions.
• Marketing (with consent): To send newsletters, case studies, or service updates only if you have opted in to receive such communications.

3. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. However, we may share information in limited circumstances:

• Service Providers: We may engage contractors, consultants, or technology providers who assist in delivering our diagnostic and cleaning services. These parties are bound by confidentiality agreements and may only use your data as necessary to perform their functions.
• Legal Requirements: We may disclose information if required by law, court order, or government request in Egypt or other jurisdictions.
• Business Transfer: If Siteready is acquired, merged, or assets are transferred, your information may be included in that transaction. We will notify you of any such change.
• Consent: We may share information with your explicit written consent for specific purposes you authorize.

4. Data Retention

We retain your personal data for as long as necessary to:

• Provide our diagnostic cleaning services and fulfill contractual obligations
• Maintain project records and documentation for quality assurance and compliance
• Respond to inquiries and support requests
• Comply with legal, tax, and regulatory requirements in Egypt

Typically, we retain contact and project information for a minimum of three years after service completion. You may request deletion of your data at any time, subject to legal retention obligations. Deletion requests will be processed within 30 days where legally permissible.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These safeguards include:

• Secure email communication and password-protected accounts
• Encryption of sensitive information in transit and at rest
• Limited access to personal data by authorized personnel only
• Regular security reviews and updates

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any login credentials you create.

6. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your personal data, subject to legal retention requirements.
• Right to Restrict Processing: You may request that we limit how we use your information.
• Right to Withdraw Consent: If we process your data based on your consent, you may withdraw that consent at any time.
• Right to Opt-Out of Marketing: You may unsubscribe from promotional emails by clicking the unsubscribe link in any message or contacting us directly.

To exercise any of these rights, contact us using the information provided in Section 8 below.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will delete such data promptly and not use it for any purpose. If you believe a child has submitted information to us, please contact us immediately.

8. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a data security concern, please contact us:

We will respond to your request within 30 days or as required by applicable law.

9. Policy Updates

Siteready may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an email notification or displaying a prominent notice on our website.

Your continued use of our website and services after any modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

10. International Data Transfers

Siteready operates in Egypt and may transfer your personal data to other countries for service delivery, data processing, or legal compliance. If your data is transferred outside Egypt, we ensure that appropriate safeguards are in place, including contractual commitments to protect your information in accordance with this Privacy Policy and applicable laws.